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Common Issues

Frequently Asked Questions

Got it all Running… Why are my Playfield videos all flipped 180 degrees?

See Video conversion help here;

Something is up? I can launch a table but can't exit emulator back to Popper?

Run pinupmenu.exe AS-ADMIN. do not run any other PinUP exes as admin.

When I exit VP, I'm not returned to Popper. The taskbar is missing, and I can't restart Popper?

If you exit VP manually (not with Popper), you still need to hit the Exit Emulator key ('Q' by default) to return to the Popper menu.

Does this support Hardware DMD? How do I get that working?

How do I setup DOF?

My 4K recording seems choppy… how can I improve?

The default FFMpeg capture does not perform well enough for 4k at good FPS rates. Please check the Recording Table Media section for details on setting up OBS or hardware encoding.

My video playback seems brighter and washed out than the real table. How do I fix?

This is due to video playback color range. If using NVidia, go to the NVidia Control panel, under Video Settings. Select “With NVidia settings”, Dynamic Range 0-255.

What are Active Playlists and how can I use them?

I heard Popper can auto-record all my media… how?

Where can I find PuP-Packs to play some awesome PinUP Player Tables?

When I run PinUP Player Tables(or other tables) I lose focus of vpx (can't press keys to start table)?

This may happen on slower systems. you will need to extend the time to keep the player in focus after launch. go to vpx emulator setup and modify a line in the launch script. You will see a line like 'vpxstarter.exe 10 10 60' you want to change that to 'vpxstarter 10 15 60'… you can even try 20 instead of 15 if focus issues still happen.

When I press “Open Script File” nothing happens.

Windows doesn't know how to open the text file called: pupMenusScript.pup You will need to do this once only, go into your PinUP System folder and double click on pupMenuScript.pup. Windows will ask you how to open, select notepade or your favourite text editor… and press 'always use'. Afterwards that button will work when pressed.

Can I change/hide/move the text that is showing on the backglass?

sure see thread here:

Im having issues with UltraDMD issues not closing out properly, or PinUP players games staying open when returning to Popper.

see UltraDMD help here:

faq.txt · Last modified: 2018/09/03 11:22 by