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puppack_troubleshoot [2019/05/09 19:29]
pinupadmin
puppack_troubleshoot [2019/07/23 14:44] (current)
pinupadmin
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 One thing to check for for Packs that use PuPCapture. That using a different language than the author'​s PuPCapture will mean that they won't match and PuP Videos won't show. So if author of pack used engish version of ROM then french words on rom won't match. One thing to check for for Packs that use PuPCapture. That using a different language than the author'​s PuPCapture will mean that they won't match and PuP Videos won't show. So if author of pack used engish version of ROM then french words on rom won't match.
 +
 +===== PUPLOG.TXT =====
  
 Also, you may think you have a PuP-Pack working but could be missing 80% of the videos. A PuP-Pack can use a combination of rom_events and PuPCapture frames. so you may only be seeing the rom_events videos. Also, you may think you have a PuP-Pack working but could be missing 80% of the videos. A PuP-Pack can use a combination of rom_events and PuPCapture frames. so you may only be seeing the rom_events videos.
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 </​file>​ </​file>​
  
-if you don't have a puplog.txt file then you are not configured correctly.+if you don't have a puplog.txt file then you are not configured correctly. Most common is forgetting to press f1 and make sure 'use external'​ is checked, or using the wrong rom/table version.
  
 Make sure there are no blocked dlls in your vpinmame folder like the '​dmddevicepup.dll'​. Make sure there are no blocked dlls in your vpinmame folder like the '​dmddevicepup.dll'​.
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 also, if you are NOT using freezy dmddevice.dll,​ like perhaps you are using luckys'​ pin2dmd dmddevice.dll then you will not be able to use any puppacks that use PuPCapture (most will in the future). also, if you are NOT using freezy dmddevice.dll,​ like perhaps you are using luckys'​ pin2dmd dmddevice.dll then you will not be able to use any puppacks that use PuPCapture (most will in the future).
  
-**Performance:​**+===== Performance: ​=====
  
 If you have video stuttering or artifacts with PuP-Packs with VPX… you most likely don't have VSYNC properly setup in VPX. Set "FPS Limiter/​VSYNC"​ to 1, and "​Maximum Pre-Rendered Frames"​ to 1 in VPX Video Options. This can also be set per-table in the Table'​s "User Customization"​ options, so check that as well. If you have video stuttering or artifacts with PuP-Packs with VPX… you most likely don't have VSYNC properly setup in VPX. Set "FPS Limiter/​VSYNC"​ to 1, and "​Maximum Pre-Rendered Frames"​ to 1 in VPX Video Options. This can also be set per-table in the Table'​s "User Customization"​ options, so check that as well.
 +
 +Are you running 4K TV? go to your TV menu and make sure it shows the hdmi connection as 60fps or 60hz (not 30). Sometimes you need a better hdmi to output 60fps at 4K to TVs. Also, make sure windows is not setup to use a different hz for tv monitor like 59hz while tv is at 60hz.
  
 Check that you aren't using PinAffinity (a tool for pinball that directs cpu/cores to pinball apps). This util will affect performance of either vpx or Pinup during gameplay. Check that you aren't using PinAffinity (a tool for pinball that directs cpu/cores to pinball apps). This util will affect performance of either vpx or Pinup during gameplay.
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 Don't have a Topper? some packs may have the Topper setting to force-on, which may slow down your system. Run pinuppackeditor.exe and load up the Pack and set the topper to '​off'​ manually. Don't have a Topper? some packs may have the Topper setting to force-on, which may slow down your system. Run pinuppackeditor.exe and load up the Pack and set the topper to '​off'​ manually.
  
-try this:  exit everything/​all apps.  run in pinupsystem the pinuppacktester.exe and load up the pack rom.  put task-manager on your playfield monitor, and send all sorts of D# events and see what type of cpu/gpu usage you get.  (this will only work on pupcaputre packs)+try this: exit everything/​all apps. run in pinupsystem the pinuppacktester.exe and load up the pack rom. put task-manager on your playfield monitor, and send all sorts of D# events and see what type of cpu/gpu usage you get. (this will only work on pupcaputre packs)
  
 Also, other VPX Videos settings can cause issues in VPX if your system is not able to handle running VPX and a some of the more demanding PuP-Packs. Things like brute force AA, Ambient Occlusion, and the Reflection options can severely affect performance,​ and its a good idea to disable those options, unless you have a high end system. The following is a good reference for how you should have your VPX video setting for good performance,​ using exclusive fullscreen (change the resolution for your screen): Also, other VPX Videos settings can cause issues in VPX if your system is not able to handle running VPX and a some of the more demanding PuP-Packs. Things like brute force AA, Ambient Occlusion, and the Reflection options can severely affect performance,​ and its a good idea to disable those options, unless you have a high end system. The following is a good reference for how you should have your VPX video setting for good performance,​ using exclusive fullscreen (change the resolution for your screen):
puppack_troubleshoot.1557444591.txt.gz · Last modified: 2019/05/09 19:29 by pinupadmin