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puppack_troubleshoot [2019/02/04 13:03]
pinupadmin
puppack_troubleshoot [2019/03/25 14:12] (current)
pinupadmin
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 If your videos looks scaled or shifted, then make sure ALL your monitors in windows are set to 100%dpi (no scaling). If your videos looks scaled or shifted, then make sure ALL your monitors in windows are set to 100%dpi (no scaling).
 +
 +MAC Users. ​ Did you unzip/​zip/​copy the pupfolders from a MAC/Ios computer? ​ if so check in windows that the hidden files that MAC uses didn't get copied into your PUPVIdoes. ​ (enable hidden files in WINDOWS and if you see like 0 KB mp4 files... you must remove all hidden/MAC files from PUPVideos if found)
 +
 +{{https://​cdn.discordapp.com/​attachments/​390708096931987457/​555176177094885407/​Propper_screen_positions.jpg?​nolink&​|cdn.discordapp.com_attachments_390708096931987457_555176177094885407_propper_screen_positions.jpg}}
 +
 +Verify your Windows screens are setup like above. Your playfield must be left, and other screens to the right-only. No pupscreens should be above or below your playfield. Verify that all your PuP Displays have no negative positions for xpos, ypos and width and height don't cause the display to bleed onto multiple screens.
  
 "**my directb2s backglass is overtop the pup-pack/​player?​**"​. Almost every PuP-Pack (see each packs install text) will require that you DO NOT have a directb2s backglass file enabled for that table. b2s screens will always go '​over'​ puppacks and screw up layering so you need to rename/​delete/​move the tables xxx.directb2s file. NOTE: if b2s server doesn'​t find an exact tablename.directb2s it will auto-scan/​find another directb2s file matching ONLY the first 6 characters. This means that if you rename your existing directb2s file that you make the first 6 characters different. A good practice you may find is to name your PUP Table VPX table like "PuP Bugs Bunny.vpx"​ "**my directb2s backglass is overtop the pup-pack/​player?​**"​. Almost every PuP-Pack (see each packs install text) will require that you DO NOT have a directb2s backglass file enabled for that table. b2s screens will always go '​over'​ puppacks and screw up layering so you need to rename/​delete/​move the tables xxx.directb2s file. NOTE: if b2s server doesn'​t find an exact tablename.directb2s it will auto-scan/​find another directb2s file matching ONLY the first 6 characters. This means that if you rename your existing directb2s file that you make the first 6 characters different. A good practice you may find is to name your PUP Table VPX table like "PuP Bugs Bunny.vpx"​
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 Make sure there are no blocked dlls in your vpinmame folder like the '​dmddevicepup.dll'​. Make sure there are no blocked dlls in your vpinmame folder like the '​dmddevicepup.dll'​.
 +
 +Having certain programs running in the background can also cause issues as they may interfere with VLC or prevent Overlays from displaying. Try closing out other programs / processes to see if that helps resolve any issues. Some reports of Logitech Gaming Software installed may cause issues, can try uninstall Logitech software to see if that helps. Another possible item was a Remote Desktop Sharing agent running. So best to disable all items to check and enable one-by-one to see if it helps.
  
 also, if you are NOT using freezy dmddevice.dll,​ like perhaps you are using luckys'​ pin2dmd dmddevice.dll then you will not be able to use any puppacks that use PuPCapture (most will in the future). also, if you are NOT using freezy dmddevice.dll,​ like perhaps you are using luckys'​ pin2dmd dmddevice.dll then you will not be able to use any puppacks that use PuPCapture (most will in the future).
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 If you have video stuttering or artifacts with PuP-Packs with VPX… you most likely don't have VSYNC properly setup in VPX. Set "FPS Limiter/​VSYNC"​ to 1, and "​Maximum Pre-Rendered Frames"​ to 1 in VPX Video Options. This can also be set per-table in the Table'​s "User Customization"​ options, so check that as well. If you have video stuttering or artifacts with PuP-Packs with VPX… you most likely don't have VSYNC properly setup in VPX. Set "FPS Limiter/​VSYNC"​ to 1, and "​Maximum Pre-Rendered Frames"​ to 1 in VPX Video Options. This can also be set per-table in the Table'​s "User Customization"​ options, so check that as well.
 +
 +Check that you aren't using PinAffinity (a tool for pinball that directs cpu/cores to pinball apps). This util will affect performance of either vpx or Pinup during gameplay.
  
 Also, other VPX Videos settings can cause issues in VPX if your system is not able to handle running VPX and a some of the more demanding PuP-Packs. Things like brute force AA, Ambient Occlusion, and the Reflection options can severely affect performance,​ and its a good idea to disable those options, unless you have a high end system. The following is a good reference for how you should have your VPX video setting for good performance,​ using exclusive fullscreen (change the resolution for your screen): Also, other VPX Videos settings can cause issues in VPX if your system is not able to handle running VPX and a some of the more demanding PuP-Packs. Things like brute force AA, Ambient Occlusion, and the Reflection options can severely affect performance,​ and its a good idea to disable those options, unless you have a high end system. The following is a good reference for how you should have your VPX video setting for good performance,​ using exclusive fullscreen (change the resolution for your screen):
  
 {{:​43183f304ea15ccf85478c1959ae7297.png}} {{:​43183f304ea15ccf85478c1959ae7297.png}}
- 
-Having certain programs running in the background can also cause issues as they may interfere with VLC or prevent Overlays from displaying. Try closing out other programs / processes to see if that helps resolve any issues. ​ Some reports of Logitech Gaming Software installed may cause issues, can try uninstall Logitech software to see if that helps. ​ Another possible item was a Remote Desktop Sharing agent running. ​ So best to disable all items to check and enable one-by-one to see if it helps. 
  
 Now that you know the basics of getting PuPPacks up and runnings… watch the videos here to get to know all the customized features you can use with PinUpPlayer. Now that you know the basics of getting PuPPacks up and runnings… watch the videos here to get to know all the customized features you can use with PinUpPlayer.
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 <​code>​ <​code>​
 Sub table1_Exit Sub table1_Exit
-    ​if B2SOn Then Controller.stop+    Controller.stop
 End Sub End Sub
 </​code>​ </​code>​
  
  
puppack_troubleshoot.1549303402.txt.gz · Last modified: 2019/02/04 13:03 by pinupadmin