faq
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— | faq [2022/08/31 16:41] (current) – created pinupadmin | ||
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+ | ====== Common Issues ====== | ||
+ | |||
+ | ===== Frequently Asked Questions ===== | ||
+ | |||
+ | **What is Pinup System, Pinup Player, PuP-Packs and Pinup Popper?** | ||
+ | |||
+ | ---- | ||
+ | |||
+ | * **Pinup Player: | ||
+ | * **PuP-Packs: | ||
+ | * **Pinup Popper: **a new front-end that "makes use of" Pinup Player. | ||
+ | * **Pinup System: | ||
+ | * **Do I need to use Pinup Popper if I just want to only use Pinup Player (for PuP-Packs) with another front-end? | ||
+ | If you wish to use only Pinup Player for active video Backglasses (PuP-Packs), | ||
+ | |||
+ | ---- | ||
+ | |||
+ | * **How should my Controller/ | ||
+ | [[: | ||
+ | |||
+ | * **Something is up? I can launch a table but can't exit emulator back to Popper?** | ||
+ | You may have some of your emulators (vpx, | ||
+ | < | ||
+ | < | ||
+ | < | ||
+ | More Info [[http:// | ||
+ | Also See (Should I have my UAC turned off or not (User Account Control) Below | ||
+ | |||
+ | * **When I exit VP, I'm not returned to Popper. The taskbar is missing, and I can't restart Popper?** | ||
+ | If you exit VP manually (not with Popper), you still need to hit the Exit Emulator key (' | ||
+ | |||
+ | * **Does this support Hardware DMD? How do I get that working?** | ||
+ | [[http:// | ||
+ | |||
+ | * **How do I setup DOF?** | ||
+ | [[http:// | ||
+ | |||
+ | * **My 4K recording seems choppy… how can I improve?** | ||
+ | \\ | ||
+ | The default FFMpeg recording/ | ||
+ | |||
+ | * "**My video playback seems gray and washed out" OR "My loading videos have black bars around them where they should be transparent. How do I fix?" | ||
+ | |||
+ | See Proper[[: | ||
+ | |||
+ | * **What are Active Playlists and how can I use them?** | ||
+ | [[https:// | ||
+ | |||
+ | * **I heard Popper can auto-record all my media… how?** | ||
+ | [[http:// | ||
+ | |||
+ | * **I'd like my Topper(or other pupdisplay) to stay on during gameplay?** | ||
+ | Go into Game Manger(settings for game) and press the ? button next to 'KEEP Displays On" field. You can also set this for the entire emulator in emulator config (like Zen FX3 backglass). | ||
+ | |||
+ | * **Where can I find PuP-Packs to play some awesome PinUP Player Tables?** | ||
+ | [[https:// | ||
+ | |||
+ | * **When I run PinUP Player Tables(or other tables) I lose focus of vpx (can't press keys to start table)?** | ||
+ | See Here: https:// | ||
+ | |||
+ | * **Where are the default media files? How do i change the default " | ||
+ | In setup-Media Manager. You want to select playlist option on top and select/set your defaults for each playlist. Its a great feature that if any game inside that playlist doesn' | ||
+ | * **Im having issues with UltraDMD issues not closing out properly, or PinUP players games staying open when returning to Popper.** | ||
+ | [[: | ||
+ | |||
+ | * **When exiting a table running a PuP-Pack, it doesn' | ||
+ | See Here: [[https:// | ||
+ | |||
+ | * **When I browse tables in Popper sometimes it will show similar/ | ||
+ | You need to fully understand how MEDIA SEARCH field works on a game (in game manager). Popper will use that field to find media for that game, if you want it to be EXACT then Blank/ | ||
+ | |||
+ | * **I get a message about PINUPDISPLAY.exe has crashed when i start or exit an emulator (game). OR when you exit a game you only see the Popper WheelBar and no more video displays are working.** | ||
+ | VLC dll may crash if your GPU, | ||
+ | |||
+ | First try and see if running your emulator in NON full-screen exclusive mode fixes the problem. (borderless windows). | ||
+ | |||
+ | If running windows 10, right-click on emulator exe and see the compatiblity looks like this (no checkbox on fullscreen opt) | ||
+ | |||
+ | {{: | ||
+ | |||
+ | If you must run Fullscreen exclusive make sure you set your emulator to the SAME screen resolution and refresh rate as windowed mode. Don't go from 1920×1080 59hz to 1920×1080 60hz. usually if you see the TV do a black BLINK for a second or two your settings are not optimal/ | ||
+ | |||
+ | Lastly, make sure you don't run 10-bit or HDR mode on your screens as that will cause problems of videos playing and changing mid-stream. | ||
+ | |||
+ | * **Should I have my UAC turned off or not (User Account Control)** | ||
+ | Try setting it at Level 2 it may help with some problems you're having. \\ | ||
+ | More Info - [[http:// | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * **Get an " | ||
+ | That error can happen if you have a stuck button. Disconnect all of your controllers and see if error goes away…if it does then one of your controllers has something ‘closed’ or always pressed. | ||
+ | |||
+ | If it happens randomly on startup, then you need to put a timeout of a few seconds before running popper as the controller maybe not ‘active’ when popper starts. | ||
+ | |||
+ | * **When i record my playfield, it records the wrong display or another game is recorded instead.** | ||
+ | If there is a problem with your recording setup, popper will use the last known ' | ||
+ | |||
+ | * **When i startup a vpx or FP table my backlgass is on my playfield or my playfield is on the wrong screen. Vides in Popper Frontend are correct.** | ||
+ | This is not a PinUP config issue and you should read the section here on monitor IDs: [[https:// | ||
+ | |||